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 Contact Us
Open Monday - Friday
8am - 4:30pm PST
... and some weekends too!
Call 1.800.282.5037
We accept:
Visa, MC, AMEX
Personal Checks and PayPal
Financing & Leasing available
Thank you for shopping with OneSourceFitness.com & Innofit, Inc.!
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Welcome to fitego.com
fitego
1723 S. Boyd
Santa Ana, CA 92705 USA
Toll-Free 800-282-5037
Phone 714-258-1111
Fax 714-258-2111
e-mail DLSFitness@aol.com
DLSFitness@aol.com
Company Overview
fitego.com is the worldwide consumer store of the "Brick-and-Mortar" fitness industry leader, Fitness Plus. For over 13 years, Fitness Plus has supplied affordable exercise equipment to health clubs, fitness centers, and to the individual fitness enthusiast or beginner. Fitness Plus and fitego.com can offer you more high quality choices of new and remanufactured exercise equipment in both commercial and home models at the best possible value.
The Fitness Plus Mission is to provide the perfect machines to suit our customers needs, save them money, and have their purchasing experience be pleasurable. A company with a longstanding reputation in the fitness industry, Fitness Plus combines uncompromising quality, affordability, and a high regard for the satisfaction of its customers.
Fitness Plus remanufactured exercise equipment is the highest quality available and rivals both
the look and dependability of brand new machines. Each pre-owned piece of equipment is remanufactured and certified to deliver all the benefits of a brand new machine. Each machine is meticulously evaluated according to a strict factory protocol to ensure maximum performance. Our technicians are factory trained and certified by the original manufacturers such as: Cybex, Life Fitness, Stair Master, Tectrix and Unisen. Every technician is trained with the specifications necessary to rebuild a machine to nearly new condition. All high wear items such as: belts, chains, cables, etc. are always replaced with the finest quality new parts. Every metal service is re-powder coated or repainted using automotive quality paint. Even every nut, bolt and screw is replaced.
Fitness Plus also represents hundreds of manufactures and new products from treadmills to ellipticals and selectorized machines to dumbbells.
We can be contacted Monday through Friday 8:00am - 4:00pm (Pacific Coast Time) by calling:
1-800-282-5037 (outside the US at: 714-258-1111) and by fax at: 714-258-2111.
Our main e-mail address: DLSFitness@aol.com
Our main commercial web site is located at: www.ifitnessequipment.com
Our corporate office mailing address and location is at: 1723 S. Boyd Santa Ana, CA 92705 USA
Please feel free to contact us if you have any questions regarding any of our products or policies.
Payment Terms
We accept Visa, Master Card, American Express, or Checks (Personal or Cashier).
For commercial customers, we also offer financing and leasing and we accept purchase orders from municipalities.
Ordering / Shipping
All orders are processed and shipped in the order they are received. Orders normally ship within 5 to 10 working days. These times may be extended due to the back order of parts or may vary during the holidays or peak shipping seasons.
Please feel free to call 1-800-282-5037 for an estimated shipping date of your order.
A Fitness Plus representative will contact you via phone, fax or e-mail regarding receipt and estimated ship date of your order within 48 hours.
Most products ship palletized via common carrier, fully assembled or requiring only minor assembly.
An owners-operational manual is included.
All shipping charges are in addition to product cost and are to be paid by the customer.
Shipping is freight collect - customer pays shipping company upon receipt of product.
Standard delivery is curbside unless otherwise noted
Shipping quotes are available for free by email or by calling our shipping department at 1-800-282-5037.
Please inspect all merchandise and note any visible damage on the freight bill prior to signing it. Fitness Plus is not responsible for shipping damage and the shipping carrier will not honor a claim without damage being noted on the freight bill.
Warranty
Remanufactured (Refurbished) Products:
Parts: All parts are warranted for a period of 6 months from the date received. Treadmill motors are warranted for 1 year. All parts will be repaired or replaced at the sole discretion of Fitness Plus. Parts that Fitness Plus has determined to be defective will be replaced by Fitness Plus if the machine is located in Southern CA or shipped via UPS Ground to the customer if located outside of Southern California. (Next Day or Second Day delivery service is available at the customer’s expense. Customer is responsible to return all defective parts to Fitness Plus within 10 days of replacement parts being received.
Labor: Products sold and located in Southern California include a 6-month labor warranty. Labor warranty is to be performed by Fitness Plus or a service company approved and authorized by Fitness plus. No Labor Warranty is offered outside of Southern California unless otherwise noted by Fitness Plus in writing. Free technical support via phone, email or fax is available on all products located outside of Southern California that are within the 6-month parts warranty. If additional assistance is required, Fitness Plus will recommend a qualified technician form our national service network (international assistance is also available in some regions).
Shipping Damage: Please inspect all merchandise and note any visible damage on the freight bill prior to signing it. Fitness Plus is not responsible for shipping damage and the shipping carrier will not honor a claim without damage being noted on the freight bill.
New Products:
Please see specific product / manufacturers description of warranty.
All warranties are VOID if damage is caused by misuse, negligence, accidents, alterations to the product, abnormal conditions, acts of god, or lack of preventative maintenance as described in the products owners manual.
For any warranty claims or service questions, please e-mail our service department at DLSFitness@aol.com or call our service division at 800-282-5037 Monday through Friday 8:00am - 4:00pm (Pacific Coast time).
Return Policy
The Fitness Plus Mission is to provide the perfect machines to suit our customers needs. If for any reason you are not completely satisfied with your purchase you may return it within the first 30 days of receiving it.
A twenty percent restocking fee will be applied for all returned or cancelled orders. Customers are also responsible for all return shipping charges.
Thank you once again for visiting
fitego.com!
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